FAQs

General Questions


How to buy?

1. Choose the category and the product you wish to purchase.

2. Select the size, color and quantity of the product that you wish to buy.

3. Press Add to Cart button.

4. Click "Continue shopping" to continue shopping or click View cart to proceed to the next stage in the checkout process.

5. If You chosen "Continue shopping" and want add to cart another product, please confirm first 3 steps.

6. To proceed the checkout process, press "View cart".

7. To place order press "Check Out" button.

8. Fill required customer information fields.

9. Choose shipping method.

10. Choose payment method.

11. Choose billing address.

12. Finish your purchase by filling required steps for selected method of payment.

13. Complete order.


Shipping

1. How long does it take to get my order?
You can expect to receive your order within 9-25 business days from the date that you placed your order.

2. When will I get my tracking number?
Typically, you’ll receive a shipping confirmation email a few days after your initial order date.

3. Which countries do we ship to?
United States, Canada, Australia, New Zealand.

 


Payment

1. What form of payments are accepted?

We accept credit cards like Visa, MasterCard, American Express, Discover and Paypal payments.


Return

1. How do I return or exchange an item I purchased?

Please read Returns Policy or Contact us.


Need help?

Send us an e-mail via this form and we will get back to you as soon as we can!